Why tqm is superior

In this phase employees have to come up with their problems and queries which need to be addressed. Employees are required to do necessary research and collect relevant data which would help them find solutions to all the problems. In the doing phase, employees develop a solution for the problems defined in planning phase.

Strategies are devised and implemented to overcome the challenges faced by employees. The effectiveness of solutions and strategies is also measured in this stage.

Checking phase is the stage where people actually do a comparison analysis of before and after data to confirm the effectiveness of the processes and measure the results.

View All Articles. To Know more, click on About Us. The use of this material is free for learning and education purpose. Please reference authorship of content used, including link s to ManagementStudyGuide. It is important to remember, however, that TQM takes full commitment from management. Organizational members take their cue about what is important from management. Once ingrained as the way of doing things, the business can reap the benefits of TQM — including a healthier bottom line.

Notify me of follow-up comments by email. Friday, November 12, LOG IN. Log into your account. Recover your password. QAD Blog. There are three Total Quality Management components that work toward achieving customer satisfaction: It requires that your business understand what customers typically expect in a field, industry, or product line, It ensures your business has the expertise and the resources to consistently deliver the expected product or service, and It emphasizes the need for your business to clearly communicate to the customers exactly what you will deliver to avoid misunderstandings.

Total Quality Management places a focus on internal processes, including How processes align to produce desired outcomes to satisfy customers How consistently processes deliver desired outcomes effectiveness The productivity of a process compared the resources used efficiency Being able to consistently produce desired outcomes without wasting resources like time, material, and money is critical for a business to make it over the long haul.

There aren't any real disadvantages to successful implementation of a TQM strategy. However, if your organization practices TQM strategies halfheartedly, you will inevitably run into trouble,. TQM leads to better products manufactured at lower cost. The focus on using high quality information to improve processes reduces waste and saves time, leading to reduced expenses that can be passed along to clients in the form of lower prices.

Companies that successfully implement TQM are able to reduce variability, providing the consistency that customers value. This creates customer loyalty and earns their continued business. The emphasis on engagement at all levels leads to employee engagement, which reduces turnover and saves money on training and mistakes due to inexperience.

One of the main disadvantages of TQM is the need for company-wide commitment to quality improvement , and the difficulty of achieving this commitment. All levels of management must be on board for the program to be truly successful. Any lack of effort or resources will undermine the success of a TQM program, causing negative ripples throughout the company.